Services

ImageNet provides a comprehensive menu of services to assist clients in meeting their document management needs. We provide fully integrated web-based document management solutions, from document and data capture through indexing, workflow, storage, retrieval and distribution. ImageNet has several conversion facility partners that provide the ability to work at a client’s location, and partnering relationships with several high quality service organizations. Whether the best solution involves digital imaging technologies, web-based document services, paper, microfilm, or any combination of these, ImageNet has the expertise and experience to ensure a successful implementation.

ImageNet’s Professional Services provide comprehensive support, service and training, giving you the reassurance you need to keep your business productive.

ImageNet's Technical Support Programs give you online, telephone or onsite access to a wealth of expertise. We quickly supply you with the solutions and tools to optimize the value of your DocStar products.

The Service Program includes many specialized services including business and process analysis, application design, project management, audit analysis, web customization and other professional services.

Our Training Program helps users get the most out of DocStar systems, which includes many useful features that might go unnoticed in busy departments. Our trainers are skilled in pointing out key shortcuts and helpful tips to maximize ImageNet’s and DocStar applications.

Service Hours
Monday through Friday: 8a.m.-5:00p.m.
Phone: (610) 240-0800 x103
Phone: (877) 772-7827 x103
Fax: (610) 240-0801
support@imagenetus.com
24/7 support is available as a support option.